Service Jam

The Global Service Jam is a non-profit volunteer activity organized by an informal network of service design aficionados, who all share a common passion for growing the field of service design and customer experience. The Jam has a staff of none and a budget of nearly nothing.

The first Global Service Jam took place in March 2011, where more than 1200 participants in more than 50 cities created around 200 unique service designs around the theme "(Super)HEROES". 

No guessing which design came from the Basque Country....